More Than Just Sunglasses

While representatives for Chillin' Charlie won't immediately confirm or deny the rumors, sources closest to our favorite penguin say that he definitely had more work done than just sporting some new shades. Back from his mystery "vacation", Chillin' Charlie has a new iceberg with some great new features:

Pop-Up, locking base providing smaller shipping, storage, and shelf space requirements.
Integrated color throughout both the top of the iceberg and base.
Adjustable flow control base. No more drilling holes; simply twist the bottom cuff to expose as many open slats as you'd like to allow for the appropriate amount of flow and chemical release.

True to his original form, Chillin' Charlie works with 3" tabs and has a 4lb capacity. In addition, Dealer purchases also earn Rewards Program points!

Add some cool to your pool with the new and improved Chillin' Charlie!

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Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.